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Are you ready to take your leadership skills to the next level while working in the heart of one of Hertfordshire’s most vibrant attractions? Hertfordshire Zoo is looking for an enthusiastic and motivated Catering Supervisor to join our team!
If you thrive in a fast-paced environment, love delivering exceptional customer service, and want to be part of creating memorable experiences for our visitors, this could be the perfect role for you.
What You’ll Be Doing:
As our Catering Supervisor, you’ll take charge of our food outlets across the Zoo, including the main restaurant, various cafés and outlets and our soft play area. Your key responsibilities will include:
• Leading and motivating a team of catering staff to deliver top-notch customer service
• Ensuring our facilities are clean, well-stocked, and welcoming for all visitors
• Overseeing staff schedules, stock levels, and the day-to-day running of the outlets
• Training and mentoring team members to meet food hygiene and safety standards
• Handling escalated customer queries with professionalism and care
• Collaborating with other departments to ensure smooth Zoo operations
This is more than just a catering role—it’s a chance to make a real impact on visitor experiences and help drive the Zoo’s success.
This is a part-time, permanent position, Sunday & Monday 09.15-17.15/18.15, average of 15 hours per week, plus overtime as required.
For further details and info on how to apply, please click below.
Are you looking for a flexible, exciting role in a vibrant and unique environment? Join our Wild Family at Hertfordshire Zoo, the region’s top visitor attraction.
This is a fantastic opportunity for reliable and friendly individuals in the Broxbourne area who are:
• Seeking weekend, school holiday, or flexible work opportunities
• Positive, enthusiastic, and great at working in a team
• Confident communicators with a welcoming attitude
• Aged 16+ and ready to start in February 2025
What You’ll Do:
As part of our Catering Team, you’ll work across our food outlets and our soft play facility, Tumble Jungle. Your key responsibilities will include:
• Preparing and serving food with a smile
• Providing top-notch customer service in our restaurant, food outlets, and soft play facility
• Accurately taking orders and operating tills, including handling card transactions
• Maintaining high cleanliness standards in all areas, including surfaces, kitchen equipment, and utensils
• Receiving deliveries and restocking as needed
For full details, please click below, and to apply, send your CV and cover letter to ian.dawe@hertfordshirezoo.com – Don’t wait—the vacancy will close once we’ve received enough applications!