Current Opportunities
If there’s nothing suitable currently listed, we’d love to keep you up to date with new opportunities to join our team. To receive updates on all the latest vacancies as they arise, please sign up to our Opportunities Mailing List below:
Retail Assistant (Permanent, Part-Time 21–24 hours per week)
Are you a friendly, confident, and organised individual with a passion for customer service? We’re looking for an experienced Retail Assistant to join our team at Hertfordshire Zoo, supporting the day-to-day running of our main Zoo and Dinosaur gift shops.
This role combines retail admin and stock control with direct customer interaction. You’ll help deliver a smooth, enjoyable shopping experience, handle occasional challenging situations professionally, and assist the Retail Management team behind the scenes. Your excellent people skills and eye for detail will ensure every guest feels welcome — and leaves with the perfect souvenir.
Key Duties:
- Provide excellent customer service and promote our conservation mission
- Upsell products, process transactions, and handle customer queries
- Support merchandising, pricing, stock handling, and admin tasks
- Assist during events and peak periods
Requirements:
- Prior retail or customer service experience
- Friendly, organised, and confident under pressure
- Full UK driving licence and access to a vehicle
Perks:
£14,285.70 PA, free zoo visits, parking, uniform, pension, 17 days’ leave, and generous staff discounts.
Apply:
Email your CV and cover letter to lisa.pressland@hertfordshirezoo.com.
Make a difference — one guest, one gift, one great day at a time.
Kitchen Stores Person Required
We currently have an opportunity for a Stores Person to join our Wild family here at Hertfordshire Zoo! You’ll be assisting with accepting deliveries, moving stock and ensuring all paperwork is kept up to scratch.
Duties Include:
- Be responsible for receiving and checking all deliveries and recording delivery temperatures
- Ensure all stock is stored in the correct manner and in a timely fashion
- Liaise with catering team any queries relating to delivery and stock discrepancies
- Keep a record of and report any frequent shortages or spare items
- Assist with stock takes as required
- Ensure all stock is correctly rotated and notify catering team of any date issues
- Keep stores areas clean and tidy
Package Description:
- £12.21 per hour; £7619.04 PA
- Monday, Wednesday & Friday (7am to 11am)
- The position is offered with an immediate start, initially on a maternity cover basis, fixed to 31st December 2025, with the opportunity for the position to become permanent or to develop into other areas within the catering department for the right candidate
- Free secure parking available on site
- Full uniform provided
- A range of staff discounts/benefits
- The opportunity to be part of Hertfordshire’s number one visitor attraction.
To apply please email your CV and a covering letter to ian.dawe@hertfordshirezoo.com
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